Delnor Express Care has the only immediate care centers in the Fox Valley that blend the resources of the Cadence Health System and the leadership and medical expertise of Valley Emergency Care, the board-certified emergency medicine physicians that have provided care at Delnor’s emergency department for more than 20 years.
At Delnor Express Care, our goal is to provide quick, convenient, cost-effective immediate care services that reflect and extend Delnor’s reputation for quality, patient-focused care. Every patient is seen by a physician.
One component that sets Delnor Express Care apart from other local immediate care facilities is accessibility. Our carefully selected locations on Randall Road in Batavia and South Elgin allow us to be in the path of the customer. We’re where you need us to be.
More importantly, Delnor Express Care patients won’t have to sacrifice quality for convenience as board-certified physicians experienced in immediate care medicine provide care to all patients. And, whether providing direct patient care or phone consultation to the doctors at the Delnor Express Care sites, emergency medicine physicians are involved in managing your immediate care needs. Clinical oversight is led by co-medical directors, Steve Holtsford, M.D. and Raja Atlery, M.D. both board certified in emergency medicine.
The continuity of your health care is very important to us. We will forward information about your Express Care visit to your primary care physician, keeping them aware of your health care needs between regularly scheduled visits. This may involve mailing a copy of the chart or, if your doctor is a part of the Cadence Health System, your chart can be sent electronically.
To ensure that Delnor Express Care provides the most efficient care and maximum value to our patients and families, our facilities and work flows were designed and developed using the continuous improvement tools and strategies of the Toyota Production System (TPS) or “Lean” systems for health care.
Through Delnor Express Care, communities we serve can now experience the same great
quality and service excellence that they’ve come to expect from Delnor with drop-in
locations and hours designed to fit a busy schedule.